Why is it that we notice good customer service when it should be common? Because we have come to accept mediocrity. Good customer service affects your bottom line and makes the difference between keeping and losing customers. Discover the ways businesses and organizations can provide superior customer service to your patrons, supporters, and customers. It doesn't have to cost a lot of money, if any at all, and will make programming, marketing and sales easier and more successful. Great for organizations and businesses of all sizes and industries!